Privacy & Data

Privacy Policy

At 7e77, your privacy matters as much as your gameplay. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have over your own information. We keep things transparent — no hidden surprises.

Last Updated: January 2025

Your Privacy, Our Priority

Here is a quick overview of the key privacy commitments 7e77 makes to every player on our platform.

SSL Encrypted Connections

Every connection between your device and 7e77 is protected by industry-standard SSL/TLS encryption. Your login details, payment information, and personal data are never transmitted in plain text.

No Data Sold to Third Parties

7e77 does not sell, rent, or trade your personal data to any third party for marketing purposes. Your information stays within the 7e77 ecosystem and is only shared where legally required or operationally necessary.

You Control Your Data

You have the right to access, correct, or request deletion of your personal data held by 7e77 at any time. Simply contact our support team and we will process your request promptly.

Secure Data Storage

All personal data collected by 7e77 is stored on secure, access-controlled servers. We apply strict internal access policies so that only authorised personnel can view your information.

Transparent Cookie Use

7e77 uses cookies to improve your experience on the platform. We are upfront about what cookies we use and why. You can manage your cookie preferences at any time through your browser settings.

Compliance with Regulations

7e77 processes personal data in compliance with applicable data protection laws and our gaming licence requirements. We conduct regular internal reviews to ensure our privacy practices remain up to date.

Please read this policy carefully. By registering an account on 7e77 or continuing to use our platform, you confirm that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein.

1 Introduction

7e77 ("we", "us", "our") is committed to protecting the privacy and personal data of every player who uses our platform. This Privacy Policy describes how 7e77 collects, uses, stores, and shares personal data when you visit our website, use our mobile application, or interact with any of our services.

This policy applies to all users of the 7e77 platform, including registered players, visitors who browse without registering, and anyone who contacts our support team. It covers all personal data collected through the 7e77 website, mobile app, live chat, email, and any other channel through which you interact with us.

We understand that privacy is important to our players in Bangladesh and around the world. That is why we have written this policy in plain, straightforward language — so you know exactly what is happening with your data at every step. If you have any questions after reading this policy, our support team is available 24/7 to help.

2 Data We Collect

7e77 collects personal data in several ways — directly from you when you register or use our services, automatically when you browse our platform, and occasionally from third-party sources such as payment providers. Here is a breakdown of the categories of data we collect:

Category Examples How Collected
Identity Data Full name, date of birth, national ID number Registration form, KYC verification
Contact Data Mobile number, email address Registration form, account updates
Financial Data bKash / Nagad / Rocket account number, transaction history Deposit and withdrawal requests
Technical Data IP address, device type, browser, operating system Automatically via cookies and server logs
Usage Data Games played, bets placed, session duration, pages visited Automatically via platform analytics
Communications Data Support chat transcripts, emails sent to 7e77 Live chat, email correspondence
Verification Documents Copies of national ID, passport, proof of address KYC / AML verification process

We only collect data that is necessary for the purposes described in this Privacy Policy. We do not collect sensitive personal data such as racial or ethnic origin, political opinions, or health information unless specifically required by law.

3 How We Use Your Data

7e77 uses the personal data we collect for the following purposes:

  • Account Management: To create and manage your 7e77 account, verify your identity, and keep your account details up to date.
  • Transaction Processing: To process your deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain accurate financial records.
  • Service Delivery: To provide you with access to all games and features on the 7e77 platform, including Aviator, WM Live, Go Rush, Jackpot, Badminton, Boat of Fortune, and Dino Hunter.
  • Customer Support: To respond to your queries, complaints, and requests through our live chat and email support channels.
  • Legal Compliance: To comply with our obligations under applicable anti-money laundering (AML) regulations, gaming licence conditions, and other legal requirements.
  • Fraud Prevention: To detect, investigate, and prevent fraudulent activity, cheating, and other prohibited conduct on the 7e77 platform.
  • Responsible Gaming: To monitor gameplay patterns and identify players who may be showing signs of problem gambling, so we can offer appropriate support tools.
  • Platform Improvement: To analyse how players use 7e77 so we can improve our games, features, and overall user experience.
  • Marketing Communications: To send you promotional offers and updates about 7e77, where you have given your consent to receive such communications. You can opt out at any time.
Marketing Opt-Out: If you no longer wish to receive promotional emails or SMS messages from 7e77, you can unsubscribe at any time by clicking the unsubscribe link in any marketing email or by contacting our support team directly.

4 Legal Basis for Processing

7e77 processes your personal data on one or more of the following legal grounds, depending on the specific purpose:

  • Contractual Necessity: Processing is necessary to perform the contract between you and 7e77 — for example, to operate your account and process your transactions.
  • Legal Obligation: Processing is required to comply with applicable laws and regulations, including AML obligations and gaming licence conditions.
  • Legitimate Interests: Processing is necessary for 7e77's legitimate business interests, such as fraud prevention, platform security, and improving our services — provided these interests are not overridden by your rights.
  • Consent: For certain processing activities, such as sending marketing communications, we rely on your explicit consent. You can withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.

5 Data Sharing

7e77 does not sell your personal data. We may share your data with the following categories of third parties only where necessary and under strict confidentiality obligations:

  • Payment Providers: bKash, Nagad, and Rocket receive the financial data necessary to process your deposits and withdrawals. These providers have their own privacy policies governing how they handle your data.
  • Identity Verification Services: We may use third-party KYC providers to verify your identity documents as part of our regulatory compliance obligations.
  • Game Providers: The studios and providers behind the games on 7e77 may receive anonymised or pseudonymised gameplay data for the purpose of game performance monitoring and fairness auditing.
  • IT and Security Providers: Companies that provide hosting, cybersecurity, and technical infrastructure services to 7e77 may have access to personal data as part of their service delivery, under strict data processing agreements.
  • Regulatory and Law Enforcement Authorities: 7e77 will disclose personal data to competent authorities where required by law, court order, or our gaming licence conditions. This includes disclosures related to AML investigations.
  • Business Transfers: In the event of a merger, acquisition, or sale of 7e77's business assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this policy.
No Selling of Data: 7e77 will never sell, rent, or trade your personal data to advertisers, data brokers, or any other third party for commercial gain. Your data is used solely to operate and improve the 7e77 platform.

6 Cookies & Tracking Technologies

7e77 uses cookies and similar tracking technologies to enhance your experience on our platform, remember your preferences, and gather analytics data that helps us improve our services. Here is what you need to know about how we use cookies:

Cookie Type Purpose Can Be Disabled?
Essential Cookies Required for the 7e77 platform to function — login sessions, security tokens, account authentication No — platform will not work without these
Functional Cookies Remember your language preference, display settings, and last visited game on 7e77 Yes — via browser settings
Analytics Cookies Collect anonymised data about how players use 7e77 to help us improve the platform Yes — via browser settings
Security Cookies Detect and prevent fraudulent activity, bot traffic, and unauthorised access attempts on 7e77 No — required for platform security

You can manage or delete cookies through your browser settings at any time. Please note that disabling non-essential cookies may affect the functionality of certain features on the 7e77 platform. For instructions on managing cookies in your specific browser, refer to your browser's help documentation.

7 Data Retention

7e77 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

  • Account Data: Retained for the duration of your active 7e77 account, plus a minimum of 5 years after account closure to comply with AML and gaming regulatory requirements.
  • Transaction Records: Financial transaction data is retained for a minimum of 5 years from the date of the transaction, as required by applicable financial regulations.
  • KYC Documents: Identity verification documents are retained for a minimum of 5 years after the end of the business relationship, in line with AML obligations.
  • Support Communications: Chat transcripts and email correspondence are retained for up to 3 years from the date of the interaction.
  • Technical and Usage Data: Server logs and analytics data are typically retained for up to 12 months, after which they are anonymised or deleted.
  • Marketing Consent Records: Records of your marketing consent or opt-out are retained for as long as necessary to demonstrate compliance with applicable regulations.

When personal data is no longer required, 7e77 will securely delete or anonymise it in accordance with our internal data retention procedures.

8 Your Rights

As a 7e77 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected].

Right of Access

Request a copy of the personal data 7e77 holds about you.

Right to Rectification

Ask us to correct any inaccurate or incomplete data we hold about you.

Right to Erasure

Request deletion of your personal data, subject to our legal retention obligations.

Right to Restriction

Ask us to restrict processing of your data in certain circumstances.

Right to Portability

Receive your personal data in a structured, machine-readable format.

Right to Object

Object to processing of your data for direct marketing or legitimate interest purposes.

We will respond to all data rights requests within 30 days. In complex cases, we may extend this period by a further 60 days, in which case we will notify you of the extension and the reason for it.

Identity Verification: To protect your privacy, 7e77 will verify your identity before processing any data rights request. This ensures that we only disclose or modify data at the request of the legitimate account holder.

9 Children's Privacy

The 7e77 platform is strictly intended for adults aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered on 7e77 or provided us with personal data, please contact our support team immediately at [email protected].

Upon receiving such a report, 7e77 will promptly investigate the matter, close the account if confirmed to belong to a minor, and securely delete all associated personal data. Any funds in the account will be handled in accordance with our Terms and Conditions and applicable law.

7e77 uses age verification measures during the registration process and reserves the right to request proof of age at any time. We take our responsibility to prevent underage gambling seriously and cooperate fully with any regulatory investigation related to this matter.

10 Security Measures

7e77 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, loss, destruction, or alteration. These measures include:

  • SSL/TLS Encryption: All data transmitted between your device and the 7e77 platform is encrypted using 256-bit SSL/TLS technology.
  • Secure Server Infrastructure: 7e77's servers are hosted in secure, access-controlled data centres with physical and digital security controls.
  • Access Controls: Access to personal data within 7e77 is restricted to authorised personnel on a strict need-to-know basis. All staff with access to personal data are bound by confidentiality obligations.
  • Two-Factor Authentication: 7e77 supports two-factor authentication (2FA) for player accounts to provide an additional layer of security beyond your password.
  • Regular Security Audits: We conduct regular internal and third-party security audits to identify and address potential vulnerabilities in our systems.
  • Fraud Detection Systems: 7e77 uses automated fraud detection tools to monitor for suspicious activity and protect player accounts from unauthorised access.

While 7e77 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password for your 7e77 account and never share your login credentials with anyone.

11 Changes to This Privacy Policy

7e77 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify registered players via the email address on file and update the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how 7e77 is protecting your personal data. If you continue to use the 7e77 platform after a revised Privacy Policy has been published, you are deemed to have accepted the updated terms.

Minor changes — such as clarifications or corrections that do not materially affect your rights — may be made without specific notification. The current version of this Privacy Policy is always available on this page.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 7e77 handles your personal data, please get in touch with our team:

  • Email: [email protected]
  • Live Chat: Available 24/7 directly within the 7e77 platform after login
  • FAQ: Visit our FAQ page for answers to common questions

We aim to respond to all privacy-related enquiries within 5 business days. For formal data rights requests, please refer to Section 8 of this policy for details on how we handle and respond to such requests.

For questions about our Terms and Conditions, please visit our Terms and Conditions page. For information about responsible gaming tools available on 7e77, visit our Responsible Gaming page.

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Register your 7e77 account in minutes, enjoy instant BDT deposits via bKash or Nagad, and play Aviator, WM Live, Jackpot, and more — knowing your privacy is fully protected every step of the way.